Reviews of NH Collection Frankfurt Spin Tower This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Güterplatz 1, Gallusviertel, 60327 Frankfurt, Germany
#241 of 241 hotels in Frankfurt
Guests' ChoiceReview Score
Based on 860 hotel reviews
Score breakdown
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Cleanliness
9.2
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Comfort
9.2
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Location
8.9
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Facilities
9.1
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Staff
8.7
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Value for money
8.4
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Free Wifi
8.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: May 29, 2024
Eléonore
Germany7 Reviews1 helpful vote“Great location, modern and comfortable hotel.”The room service for dinners or late snack was not available within the working hours indicated on arrival on Sunday evening.
Great location, close to the train station, shopping mall with food/supermarket options. The hotel has a great gym facility and sauna. The room was comfortable, clean and well equiped.
Stayed in May 2024
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Reviewed: May 26, 2024
Nshimirimana
Canada1 reviewExceptionalI like all the things i found there breakfast, room, dinner, toillet, bar,... all was amazing
Stayed in May 2024
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Reviewed: May 22, 2024
Laurent
Belgium65 Reviews2 helpful votes“Great stay in Frankfurt with good access by car and excellent breakfast”Phone connection on the higher floors is quite bad, but the view compensates that.
Great location, underground parking under the hotel, excellent breakfast, and a great view from the higher floors.
Stayed in May 2024
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Reviewed: May 19, 2024
Richard
Uganda7 Reviews1 helpful vote“It was an enjoyable stay”Consider price reduction
The breakfast was great, with a variety to chooses from. The staff was friendly and receptive. Great location, within a short convenient walking distance to Kap Europa Convention centre and Skyline Plaza Shopping Mall
Stayed in April 2024
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Reviewed: May 18, 2024
Dwayne
United Kingdom17 Reviews“Another Great stay at NH Collection Hotel”I like this hotel. The room was clean and spacious and nice and modern. I requested to be put on the highest level so won't hear noise from street level. They fulfilled my request i was on the 19th floor. The bathroom also requested was a shower which was also fulfilled. So this exceeded all my expectations. The bed was super comfortable. The breakfast was great nice and delicious freshly prepared. I recommend going early to get a great experience.
Stayed in April 2024
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Reviewed: May 17, 2024
Peter
Canada11 Reviews“Enjoyed it”Can't think of anything
Clean, comfortable and the view.
Stayed in May 2024
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Reviewed: May 15, 2024
Anel
South Africa2 Reviews“Loved our stay and would definitely recommend this hotel. Staff was super friendly as well.”View from the room was amazing. Loved waking up to the views of the city. Bed was super comfortable and cozy!
Stayed in May 2024
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Reviewed: May 14, 2024
Sinradee
Thailand32 Reviews2 helpful votes“It'll get better.”Water drains slowly from the shower. The air conditioner is not very cool. Soap hardens and is difficult to squeeze out.
This new hotel has a very good view. And good breakfast.
Stayed in May 2024
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Reviewed: May 13, 2024
Georgia
France34 Reviews5 helpful votes“Great views”The amenities on the bathroom were not refilled on arrival and after 2 days without ,we had to demand it.
The views and breakfast
Stayed in May 2024
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Reviewed: May 10, 2024
Thomas
Canada3 ReviewsExceptionalThe view, the breakfast selection, cleanliness, comfortable bed, nice shower.
Stayed in May 2024
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Reviewed: May 6, 2024
Miss
Thailand28 ReviewsExceptionalRoom so big and functional
Stayed in April 2024
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Reviewed: May 5, 2024
Volodymyr
United Kingdom5 Reviews14 helpful votesWonderfulThese are minor things and can improve already quite a good hotel. Add more variety to the breakfast bakery with in house baked pastry. Please add the free weights to the gym. The dumbbells are all 20+ kg, with no options between 5-20kg. Please add another elliptical to the gym.
The hotel is new and modern. Everything is very fresh. The design is sleek and attractive. The staff are polite and attentive. Breakfast is varied enough. Conveniently located for very good public transport access. The gym equipped with nice treadmills from one of the major brands. The Oaks bar and the terrace are very nice. The staff at the bar very very good.
Stayed in May 2024
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Reviewed: May 5, 2024
Samuels
United States of America4 Reviews“Loved it”N/A
It was beautiful. Literally one of the best hotels I’ve stayed at
Stayed in May 2024
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Reviewed: May 4, 2024
Andrea
Germany18 ReviewsExceptionalThe room was really nice and the view incredible
Stayed in May 2024
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Reviewed: May 3, 2024
Hakan
Turkey31 Reviews5 helpful votesVery GoodLocation is very good for exhibitions
Stayed in April 2024
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Reviewed: April 30, 2024
Garyu943
South Africa2 Reviews“The Place to Stay”No real option for an early check in. Complementary water not provided every day. Reward for going green by not having your room serviced was a tiny glass of beer, wine or coffee.
Location within walking distance to Messe. Hotel room was spacious with excellent views over the city. Breakfast variety was fantastic with something for everyone. Central train station only a short walk away. Shopping center with many shops and restaurants is basically next door.
Stayed in April 2024
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Reviewed: April 29, 2024
Christine
New Zealand7 Reviews3 helpful votes“Modern and clean with great urban views”A few supplies missing eg coffee capsules, tea bags, iron and ironing board. Breakfast quite expensive so.opted for a cheaper option off site.
Clean rooms, large bed, beautiful crisp bed linen, bathroom design. Fresh water and fruit at reception.
Stayed in April 2024
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Reviewed: April 29, 2024
Marc
United Kingdom4 Reviews“Great location and stunning view from the room (20 floor) over Frankfurt”The gym could have some more free weights for exercising.
Great location and the rooms are just beautiful. Breakfast was delicious and the selection was good. The bed was comfortable and spacious.
Stayed in April 2024
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Reviewed: April 29, 2024
Sanjeet
United Kingdom7 Reviews1 helpful vote“Great service and amazing staff”Everything was good
Clean and tidy
Stayed in April 2024
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Reviewed: April 28, 2024
Gjergji
Albania13 Reviews2 helpful votes“Will come back!”Weather
Room view
Stayed in April 2024
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Reviewed: April 27, 2024
Zuzana
Slovakia2 Reviews“The room was beautiful and very comfortable. We enjoyed our stay.”It would be nice to see a little more welcoming staff.
The room was beautiful and very comfortable. Amazing view. We enjoyed our stay :) It also has a great location regarding the airport. We highly recommend this hotel.
Stayed in April 2024
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Reviewed: April 27, 2024
Yalon
Israel88 Reviews6 helpful votesVery GoodThe fitness room is very poor with equipment. A lot of the weights and the equipment is not useable.
Stayed in April 2024
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Reviewed: April 23, 2024
Robert
United States of America1 review“If looking for an alternative this hotel is a good option”Front staff could be somewhat more knowledgeable
Convenience and daily breakfast
Stayed in April 2024
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Reviewed: April 23, 2024
Diana
Switzerland23 ReviewsWonderfulThe bathroom was a bit small (not much space around the sink for toiletries for example) but the shower was really nice with hot water and good water pressure.
The hotel is really amazing, with a fantastic view from the up floors. It is 1 minute away form a big shopping center and easily reached with public transport. We also walked down to the city center and it was very close. The staff wer super kind and made us feel VIP.
Stayed in April 2024
