Location

Stayed in May 2024

Nothing in particular.

Great location adjacent to the lake. Nice and relaxing place to enjoy.

Stayed in April 2024

The bed was not comfortable

the location, the view from the room and the breakfast

Stayed in May 2024

The hotel was soooo old-looking. When we walked in I thought I might have the wrong hotel. We had a lot of luggage and there were no carts and the elevators are super tiny. Only 2-3 people max could fit at a time. Our room looked ancient and the carpet was very soiled in several spots. The only modern and pretty thing about our room was the view from the balcony. Don't let the photos fool you. The hotel needs renovation badly.

The breakfast buffet was great and the views of the lake were stunning.

Stayed in May 2024

Nothing to complain about

Beautiful rooms with delightful views

Stayed in May 2024

Breakfast Room very ugly, urgently needs renewal, Breakfast could have better choices and higher quality products.

Spa, Lake View, Room

Stayed in May 2024

restaurant needs renovation

lakeside and spa with large pool

Stayed in March 2024

I booked two rooms A bit noisy in the room with the lake view We could hear people walking upstairs until 2 am

Nice view Kind employees

Stayed in May 2024

Cold water in swimming pool

When you wake up and your eye to see mountain and lake you are in heaven. The rooms are cozy

Stayed in April 2024

Some renovations could be done

Top location, Pool and gym with lake view :) Very big bed :)

Stayed in April 2024

Difficult to find a parking

Good location, nice room . Excellent service

Stayed in April 2024

See above.

We made a reservation for 2 rooms of the same category a corner suite type. My room is 237 which is the same as advertised, but another room 235 is much smaller, the view is not that good, no sofa. The room 235 does not meet our expection, but it is charged at the same price. I can say it's unfair to us. The lunch and dinner at the hotel restuarant are superb. We love it.

Stayed in April 2024

Parking is extremely tiny, not comfortable at all. In spa so many things under construction, with technical issues or just closed that we had really limited experience

Very nice breakfast

Stayed in April 2024

The room for single person is a bit old.

Clean, location is great. The wellness part is a plus. Breakfast is good.

Stayed in April 2024

Number of steps

Stayed in April 2024

There is a club in the house which played loud party music until very late (and does so many days a week) which was very annoying when trying to sleep. The huge mirrors right next to the bed were a bit strange and the narrow "hallway" towards the window with the chair could have been made a bit cosier.

The room with lakeview was simple but nice, the view of course was the highlight. The pool and wellness area were a huge plus, very nice and big. Breakfast was a lot of choices (but vegan options could be improved).

Stayed in March 2024

we can’t take the luggage directly into hotel as there was steps and also there was steps from reception counter to till lift ! very difficult to take the luggage till the room

location room size

Stayed in March 2024

The bathroom door had a strange design - no lock and a gap between the door and the wall, where you could see through :/ No tea/coffee in the room, no body lotion. The above could be improved for a 4 star hotel.

Our family stayed here for one night in March. The hotel is first line at the lake, has amazing views. We loved the pool, breakfast and fondue Chinoise for dinner. The room was clean, beds were comfy.

Stayed in March 2024

The parking is not the best and a bit chaotic. we found a spot, but its very tight to maneuver. It was very expensive for one night, not sure the value for money is that good.

The room was nice with a really good view. The pillows were good and the bed just the right firmness for us. The breakfast was very good, with a great selection to eat and really good scrambled eggs! The swimming facilities were great (shame we didn't get to use to gym, because they looked fantastic as well!)

Stayed in March 2024

Not to the standard we expected. But it was nice. We have stayed in other Swiss hotels which much nicer facilities (spa was not very nice except from views) not a great value for money but still a good experience overall

Stunning location and views

Stayed in March 2024

Room and views stunning. Bathroom a little tight but nice! The initial girl aT front desk was great and the one waitress was so great and curious some of the others were less pleasant. Location was great just outside the city of lucerne

Stayed in March 2024

The hotel has comfortable rooms overlooking the lake and the spa facilities are amazing.

Stayed in March 2024

Spa changing rooms are a bit dated and could be renovated.

Very nice hotel with spa facilities and a beautiful lake view. I very much liked a balcony in a room and a gym with a gorgeous view. Staff was very friendly and helpful. Good and abundant breakfast.

Stayed in March 2024

Although it has a nice vue on the lake, the hotel is next to a busy road and it was a bit difficult to found a place to walk my dog safely without her lead.

I really liked the room and the vue on the lake. It was really comfortable. Breakfast and dinner were also really nice. The staff of the hotel were also very nice and accommodating.

Stayed in January 2024