Nothing to dislike.

The hotel was not fully open for its summer season, but we loved it as it is on a beautiful park close to the lake and on the edge of the city - so peaceul and quiet. The staff were very friendly and helpful and the continental breakast a perfect start to the day. Because Geneva has an exceptionally good integrated public transport system which is free to tourists - everywhere is reachable.

Stayed in May 2024

Outstanding location, Outstanding Property, Outstanding People! For me this is easily the best place in Geneva from where you could explore everything you may wish to see, especially if you have family. The property is located inside this huge but serene park which is just lovely for adults and children alike, Then the bus stop in front of the property can connect you anywhere, also the Mouette access to cross the lake at your will is fantastic. The view of the lake and mountain was brilliant from the room, the restaurant and the Patio. But perhaps the most important aspect was the people there. The staff were amazingly helpful and I MUST have a special mention for the lady at the front desk (I think her name was Alice Hunolt), I cant describe how amazingly helpful, considerate, sincere and responsive she was all the time. Every time we went to her for something, she would be to the point, very polite and also looked out to help a bit more than we asked. People like her are the biggest asset and I also thank the other staff who helped and guided us when we sought something. All in all, it was an excellent stay and we do hope to return to this place when visiting Geneva again.

Stayed in April 2024

Breakfast had very limited choices

The location and comfort

Stayed in April 2024

Corridors unstairs had a bit of an unpleasant smell about them which I note had been mentioned before in other reviews

Location was superb, rooms were excellent with great view. staff very helpful and even thought it was not fully manned due to out of season this was reflected in the rate paid . complimentary bar was provided - happy days !

Stayed in March 2024

It’s like a sleep in. The rooms are nice but the place hasn’t been renovated. Don’t expect room service or a restaurant in the premises. After 6pm no one there to assist with anything.

Location in the park was really nice and the room was good size.

Stayed in March 2024

The bar was closed.

Alice the receptionist was excellent. Nothing was too much for her. She took care of our bags, booked a restaurant for dinner, gave us chocolate and a birthday card for my husband. She was courteous and very helpful.

Stayed in March 2024

The room was small with little light. The bar in the room had to alcohol and no snacks. The bar in the hotel was self service with a very limited choice. The restaurant is closed in the winter and there is no way to have an omelette or scrambled eggs for breakfast, just boiled eggs that you need to prepare yourself.

The location in the middle of the beautiful "Parc des Eaux-vives" is unique. It is like a quiet oasis in the busy town of Geneva. The lake view is exceptional. It is a charming old historic builing. The bathrooms are very modern and very well equipped.

Stayed in March 2024

the park is open to the public so you might want to be a little careful at night time

excellent service from all the hotel staff nice breakfast with a view over the park, the street, the lake, the mountains all are in one beautiful frame free parking spacious rooms with great amenities, jacuzzi and a smart toilet.

Stayed in March 2024

Nothing

Huge

Stayed in December 2023

The check in hotel in the other place is really hard to find since the hotel is in renovation and has no sign at all

Stayed in December 2023

Not a thing we didn't like.

What an incredible place. We walked up through the peaceful, safe feeling park from the ferry landing. Once we arrived we almost thought we were at the wrong place-- too good to be true? No, it's true. It's a beautiful building and an impressive establishment, inside and out. We even had a surprise upgrade to a suite. We couldn't have been happier with everything: the space, cleanliness, comfort, attention to detail, extras in the room, professional staff (especially at reception), restaurant, (dinner on the terrace, and a really great breakfast spread). We felt like royalty. We wanted to stay longer. Will definitely stay again. Easy walking to the waterfront and historic district.

Stayed in September 2023

Nothing

Everything

Stayed in August 2023

Breakfast disappointing

Location and accessibility to Geneva

Stayed in September 2023

Lacked public spaces for the hotel guests to use.

Great location for visiting Geneva. Lovely view of park and lake from the terrace restaurant. Plenty of free parking. Good selection of breakfast offerings.

Stayed in September 2023

The rooms are small and the AC is not ACing

The location

Stayed in September 2023

The AC is not working at all while the weather was extremely hot and you have to keep the windows open which allows the insects to enter the room all night long. The hotel staff were not able to solve the problem and ignored my request. The breakfast was nothing, just 4-5 items and hardly refilled. Very expensive in terms of a facility to stay in

Location Views of the lake and garden Safety

Stayed in August 2023

Disappointed that room didn't face the lake.

The beautiful park location, and ease of parking

Stayed in June 2023

Both the location and the staff are very good.

The location is great and the views to the lake are outstanding

Stayed in June 2023

Dislike is too strong, but the breakfast was very simple and all cold except for the drink. I would have liked toast or an egg on a couple of days.

Large comfortable room with far-reaching view over the lake and very clean, well-equipped bathroom.

Stayed in May 2023

no concierge. my key card stopped working at 12am and I had to walk to Metropole hotel for replacement

view, breakfast, bed, staff…

Stayed in May 2023

Work in progress at ground floor and parking not closed during the night

Location, bed and bathroom top

Stayed in April 2023

location - staff

Stayed in January 2023

It’s a very private setting - it’s truly amazing for more discreet - quiet guests

Stayed in November 2022

the restaurant was closed and it wasn’t mentioned so.

Very nice location in an old park. Cosy room, well heated and significantly larger than the Swiss average. Very friendly staff.

Stayed in November 2022