Reviews of Hotel Bellevue Kriens This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Schlossweg 1, Kriens, 6010 Lucerne, Switzerland
#9 of 77 hotels in Lucerne
Guests' ChoiceReview Score
Based on 32 hotel reviews
Score breakdown
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Cleanliness
9.2
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Comfort
9.0
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Location
9.8
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Facilities
8.8
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Staff
9.4
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Value for money
8.5
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Free Wifi
8.4
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
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Reviewed: May 30, 2024
Megan
Australia1 review“Snowing on arrival, the serenity once all day visitors were gone and the sunset and sunrise were beautiful.”The pillows were too big and the bed a little too soft.
Location, staff were friendly, dinner was lovely.
Stayed in May 2024
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Reviewed: April 12, 2024
François
Luxembourg15 Reviews2 helpful votes“Wonderful place to stay”Nothing I disliked
Wonderful location, quietness outside of cablecars opening hours, excellent dinner, really helpful and friendly staff, cleanliness. Definitely will be back in summer!
Stayed in April 2024
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Reviewed: August 13, 2023
Mark
Switzerland2 Reviews“Quality with charm and a smile”Honestly - nothing! Even our dog loved it!
Breakfast: Exceeded the expectations! Thought it would be a small breakfast but it was « luxurious » for price/quality. Dinner: Wow! Delicious menu. Well thought out! Friendliest stuff ever!
Stayed in August 2023
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Reviewed: October 7, 2022
Ian
Australia106 Reviews8 helpful votes“Might seem pricey at first, but given the inclusive meals, and the location, worth every cent.”The weather !! It was cloudy and misty quite a bit of the time, so we could not see the spectacular views all day. (But we did see them for a few hours.)
Very good choice available at breakfast, and the four course included dinner was excellent. A set menu, with limited choices, but they were sufficient. The beef main course available on the second night menu was exceptional. The waiting staff are friendly and attentive, as was reception. The views when the weather cleared were stunning.
Stayed in October 2022
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Reviewed: September 7, 2022
Maroosh
Canada19 ReviewsExceptionaloverpriced
the view was mesmerizing, food at dinner was so yummy and delicious, service was really good. room was okay and it was a bit pricey for 1 night
Stayed in September 2022
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Reviewed: August 17, 2022
Peter
Germany17 Reviews“absolutely stunning location!”in-room coffee minimal, and no opportunity for coffee before 8 am. when riding for the sunrise, it would be nice to have!
exclusivity once public is gone for the day! having all that great space almost empty is amazing!
Stayed in August 2022
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Reviewed: July 14, 2022
Angela
Germany15 Reviews2 helpful votesWonderfulI would like if the hotel would send detailed instructions on how to arrive. You arrive to arrive before 4 and it’s unclear if you do not live in Switzerland where you park and where you catch the lifts.
Great dinner and staff
Stayed in July 2022
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Reviewed: July 11, 2022
Washington
United States of America20 Reviews3 helpful votes“the stay was one of the best experiences. I do think the hotel should pay for transportation to the property to and from”had to pay to get to the property
the view and the staff
Stayed in July 2022
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Reviewed: July 11, 2022
Alyce
United States of America14 Reviews“I would definitely stay again”I liked that there were many options for activity …. hiking trails to watch sunrise and sunset, short gondola ride down to the toboggan and rope park….. dinner and breakfast were included …. the dinner was a 4 course and it was really good!
Stayed in July 2022
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Reviewed: July 11, 2022
Hsalawehmoo
United Kingdom38 Reviews2 helpful votesExceptionalthe views
Stayed in July 2022
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Reviewed: June 22, 2022
Fariha
United States of America19 Reviews1 helpful vote“really enjoyed the 4 course fancy dinner & sunrise.”location & service both
Stayed in June 2022
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Reviewed: June 11, 2022
Rahul
India61 Reviews5 helpful votesExceptionaljust check the weather before booking
a beautiful mountain hotel totally unique
Stayed in June 2022
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Reviewed: May 24, 2022
Mike
Singapore13 Reviews“Pleasant stay with great view!”Check out could be a little bit more efficient and polite, as I was trying to check out early in the morning at 8am but the different staff told me "too early and she is not ready yet", So I waited for a little while when she is ready.
Check in was fast and easy, friendly staff trying her best to explain everything to me in English. Room was big with spectacular view, Dinner and breakfast are great, Tiago from the restaurant are friendly and welcoming, thumbs up for him!
Stayed in May 2022
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Reviewed: May 5, 2022
Rhonda
Italy27 Reviews5 helpful votes“Amazing accommodations at the top of Pilatus!”A few more vegan options for breakfast
Excellent and friendly staff. Excellent a vegan dinner upon request. Also, welcoming to our dog.
Stayed in May 2022
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Reviewed: April 17, 2022
Belen
Switzerland32 Reviews3 helpful votes“Spectacular views and place”The location and one lady on the front desk helped us to find a COVID test facility and even made an appt for us 😁. Dinner was amazing
Stayed in April 2022
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Reviewed: October 17, 2021
D
United Arab Emirates78 Reviews69 helpful votes“I will keep coming back because the staff and facilities are amazing!!”This is my 4th stay at the hotel atop Pilatus and again i cannot praise the staff here enough. They are just so thorough, caring, polite and knowledgeable about the area. Every time i have been ive been given great info on the local hikes and conditions. The hotel is wonderful, the views are spectacular from all over the grounds, and at all times of the day. WIFI is great and the set menu at the restaurant is perfect & the staff there are also super. The best part of staying on the mountain is that before the gondola starts for the day and after the gondola stops you have the mountain to yourself to explore. Perfect for photos without people in the background :)
Stayed in August 2021
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Reviewed: August 24, 2021
Faisal
Qatar15 Reviews“Exceptional location but there is room for improvement”At late night there was some noise from neighboring room which made it uncomfortable to sleep. Sound proofing to probably be improved But overall it was one of the best locations I’ve ever seen
Location, view, brilliant dinner scene and hospitality. Weather is out of the world during summer months, hiking spots and ways to come back up
Stayed in August 2021
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Reviewed: August 14, 2021
Angel
Spain111 Reviews2 helpful votesWonderfulRooms were very basic. Bathroom small
Amazing views, staff and dinner
Stayed in August 2021
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Reviewed: July 28, 2021
Monika
Norway24 Reviews1 helpful vote“Unique experience, although quite expensive.”Bathroom was ok for one night, but could have done with a bit of upgrade. Put in some hooks and shelves, maybe? And beware, the announced 20% travel discount for hotel guests is only valid for full-price tickets (meaning, if you have a half-fare card, which you probably do since you are in Switzerland, there's no discount on the ride up/down).
Excellent location, of course, and great views from all our (very nice!) rooms. Friendly and professional staff. Dinner was far beyond our expectations! And of course, it was great having the mountain all to ourselves in the early morning.
Stayed in June 2021
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Reviewed: July 8, 2021
Yiming
France11 Reviews6 helpful votesExceptionalGreat view, nice hotel and very friendly stuff!!
Stayed in June 2021
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Reviewed: April 16, 2024
Ioakeim
Greece26 ReviewsExceptionalThere are no comments available for this review
Stayed in April 2024
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Reviewed: October 18, 2023
Macie
United States of America10 Reviews1 helpful vote“Visit with a partner. Skip with your family.”There are no comments available for this review
Stayed in October 2023
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Reviewed: September 14, 2022
Adrian
Switzerland13 ReviewsExceptionalThere are no comments available for this review
Stayed in July 2022
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Reviewed: July 29, 2022
Abhijay
India2 ReviewsExceptionalThere are no comments available for this review
Stayed in July 2022
Showing 1 - 25
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