Brantschenhaus 7, 3920 Zermatt, Switzerland
#300 of 458 hotels in Zermatt
Guests' ChoiceBased on 871 hotel reviews
8.2Cleanliness
8.7
Comfort
8.5
Location
9.5
Facilities
7.9
Staff
8.6
Value for money
8.4
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 29, 2024
Subba
IndiaStaff
Location
Stayed in May 2024
Reviewed: May 28, 2024
Carol
AustraliaWe had to check in at the hotel next door as the reception was not manned. This was only a minor inconvenience.
The breakfast was good. The location was very close to the train station and main town - only a few minutes stroll. Our room was spacious and had a nice view of the mountains.
Stayed in May 2024
Reviewed: May 26, 2024
Riyaz
CanadaThe breakfast had limited options.
Conveniently located near the railway station and all the restaurants. The staff at the reception was friendly and informative.
Stayed in May 2024
Reviewed: May 26, 2024
Alvaro
SpainThe bed was not very comfortable. Too soft
Location, price, it was very new
Stayed in May 2024
Reviewed: May 24, 2024
Jennifer
United States of AmericaThe only item worth a critical comment was the shower. I was aware from previous reviews that the bathroom was a bit outdated, which for me, is a non-issue. Being in a single room on the top floor, the tub/shower ceiling was on an angle and required that I stoop a bit in order to stand under the shower; I'm a woman of average height. Managing this was not a big deal for me, but I can imagine for other, less agile travelers, it could be.
Location was great. Room was super clean and comfortable. Check in (next door at sister hotel) was easy with friendly staff. The woman facilitating the breakfast was the BEST! So pleasant and helpful with any and all needs/requests.
Stayed in April 2024
Reviewed: May 22, 2024
Songhyeon
South KoreaThe room is nice and the breakfast is great. The room is nice and the breakfast is great.
Stayed in May 2024
Reviewed: May 16, 2024
Sri
IndonesiaMentioned in our reservation electric keetle but the fact, not available in the room, no tea/coffee cup. Happened the guest next door too noisy late at night, quite disturbed.
Strategic location, near to the train station
Stayed in May 2024
Reviewed: May 16, 2024
Dinh
VietnamThe facility is old but still ok. The location is great with a lovely mountain view, it is also very easy to reach on foot from train station. The room is spacious, bright and warm. Breakfast not so variable but everything is 👍
Stayed in May 2024
Reviewed: May 13, 2024
Ruth
AustraliaLovely to sit on balcony admiring the great view. Good breakfast. Daily housekeeping. Perfectly adequate without being over the top.
Stayed in May 2024
Reviewed: May 6, 2024
Kerry
AustraliaPillows could be better
Clean, tidy and had everything we needed
Stayed in May 2024
Reviewed: April 29, 2024
Ahmet
United Arab EmiratesNot a typical hotel experience maybe ; staff is very kind and young however there's no bell boy to carry your luggages to your room, we traveled as a family of 4 with 2 strollers and we were located in the 1st floor while there's only a tiny elevator there . The hotel seems to be from 80s, a bit old but this can be the nature of ski hotels so I don't want to blame anyone.
Great location, close to everywhere you need in Zermatt, clean room
Stayed in April 2024
Reviewed: April 26, 2024
Duangkamol
ThailandNone
Close to the main train station but one block from main street, so not that noisy. Staff is good, nothing to complain. Price is not that cheap but still in reasonable rang, not too expensive.
Stayed in April 2024
Reviewed: April 25, 2024
Srinivasan
Qatarno dislikes
Location was just 5 mts walk from the train station, breakfast very good. lovely place
Stayed in March 2024
Reviewed: April 24, 2024
Fei
SingaporeLocation in the city of zermatt.
Stayed in April 2024
Reviewed: April 22, 2024
English
United KingdomMy daughter got a cold during our holiday and I would have loved to be able to make her a hot tea but there is no kettle in the room.
Very good location near train station, center of the resort and basically everything. Shops, restaurants nearby. Breakfast was enough and delicious. Staff were helpful and even provided us with adapters as our plugs are different. Clean room, comfy bed, basic amenities.
Stayed in April 2024
Reviewed: April 19, 2024
John
France.
.
Stayed in April 2024
Reviewed: April 19, 2024
Darren
Malaysiano kettle /cup provided in the room
Stayed in April 2024
Reviewed: April 13, 2024
Caresfe
KuwaitThe room provided for us was a smoking room which irritated my sinus.
Location is central and near the train station
Stayed in April 2024
Reviewed: April 10, 2024
Diana
United KingdomThe room needs a bit of a revamp and the water wouldn’t drain from the bath when showering
The breakfast
Stayed in April 2024
Reviewed: April 7, 2024
Stuartm
United KingdomThey could have used a couple posters on the walls (even cheap touristy ones) to give the room some colour, and help it feel less utilitarian, but that's only a minor grumble.
It's basic,, but immaculately clean, well maintained and the room was very spacious. We had comfortable beds, a good bathroom and shower, good storage (including a safe), a desk, a seating area with a couple chairs and a coffee table, plus a balcony. Everything you need, but without frills.
Stayed in April 2024
Reviewed: April 4, 2024
Kenneth
United States of AmericaOnly one check in counter
Breakfast is quite nice
Stayed in April 2024
Reviewed: April 3, 2024
Rachel
United KingdomNothing.
Quiet, very clean, comfy beds, lovely and warm. Fantastic breakfast selection.
Stayed in April 2024
Reviewed: March 29, 2024
Lisa
United States of AmericaVery basic. Need to walk from train station & check in at dister property. No coffee is available before 7 am. Loud. Room is small & dark.
Good location just off main street with shops & restaurants.
Stayed in March 2024
Reviewed: March 20, 2024
Adrian
SingaporeLimited breakfast varieties
Conveniently located
Stayed in March 2024
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