Reviews of Wood Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Rua Mario Bertoluci,48 Centro, Gramado City Centre, Gramado, CEP 95670-000, Brazil
#8 of 121 hotels in Gramado
Guests' ChoiceReview Score
Based on 33 hotel reviews
Score breakdown
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Cleanliness
9.6
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Comfort
9.7
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Location
9.9
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Facilities
9.6
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Staff
9.8
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Value for money
8.8
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Free Wifi
9.6
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
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Reviewed: October 7, 2023
Simone
Brazil16 Reviews7 helpful votes“Amazing boutique hotel”I liked everything!
Staff is super friendly and location is great. Every little detail was thought through. Loved the food. Super recommend this boutique hotel!
Stayed in July 2023
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Reviewed: September 3, 2022
James
United States of America4 Reviews“Exceeded all of my expectations”unique design, perfect location, extremely nice staff, free minibar, delicious restaurant, daily gifts left in room, comfortable bed and linens
Stayed in September 2022
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Reviewed: May 16, 2022
Bolat
Brazil29 Reviews10 helpful votes“great location, modern design but unpleasant price policy”the hotel asks for 10% service fee for the stuff. we payed 8400RS for the hotel and we’re asked to pay extra 840RS as tips.i have never seen anything like this before and find it not right.
great location, modern design, nice stuff
Stayed in May 2022
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Reviewed: January 26, 2022
Erin
United States of America69 Reviews6 helpful votes“Great stay in Gramado”Well decorated, great room service from the restaurant, well located near shopping and restaurants.
Stayed in January 2022
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Reviewed: January 9, 2022
Povilas
France18 Reviews1 helpful voteExceptionalExceptionally well located next to everything. The design of the hotel reminds Swiss alpes boutique hotel. Breakfast was absolutely amazing!!! The hotel staff were always smiling and very pleasant. The cleaning ladies left the room spotless everyday, they even folded all my clothes and kept everything very neat. Another nice touch was the sweets left on the bedside table every evening to have sweet dreams. All in all top spot. I am looking forward coming back.
Stayed in January 2022
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Reviewed: May 21, 2023
Gabriela
United Kingdom4 Reviews“staff are fantastic, as is the interior design, but the room is too small for such an expensive stay and some of the bat”small room size, noisy street below, bad shower head
location, interior design
Stayed in May 2023
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Reviewed: March 24, 2023
Johannes
Netherlands39 Reviews1 helpful voteVery GoodDiner was big disappointment
Breakfast was extraordinary/perfect
Stayed in February 2023
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Reviewed: March 7, 2023
Joachim
Brazil42 Reviews1 helpful vote“generally positive”small rooms looking to air conditioners complicated tv and light installstions
location style attention food
Stayed in March 2023
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Reviewed: February 27, 2023
Luis
Brazil79 Reviews21 helpful votes“Cozy hotel, log cabin meets Brazilian design in heart of Gramado”Price
Small hotel, family-owned, cottage style in the heart of Gramado. Walk in distance to main street as well all restaurants. Decor is log cabin chic with a twist. Dishes are typical Brazilian cuisine and local bartender André makes difference . Bed and linens are of good quality, shower and amenities excellent
Stayed in February 2023
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Reviewed: January 14, 2022
Kevin
Brazil64 Reviews21 helpful votes“Overpriced”The room was very small and starting to show wear and tear. The room needed to be repainted and the hallway carpet was badly stained. Expensive considering that the hotel has no amenities.
Breakfast was beautiful. The treats delivered to the room were thoughtful.
Stayed in January 2022
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Reviewed: September 23, 2021
Anonymous
Brazil79 Reviews21 helpful votesWonderfulDinner meals were not ok, not tasty
Wood is in the heart of Gramado on a side street a stone from major attractions. Hotel has a blend of urban and cottage concept. All employees wear plaid red shirts open lobby invites guests to interact with artworks. A fireplace and some tangerine-cinnamon aroma is the quintessential welcoming experience. Check in is done immediately without any issues and a glass of sparkling wine is complimentary to all guests (adults) checking in. What makes the hotel very special is their staff. They give tips, advice where to go, where to avoid. Room is great, charcoal Grey meets woodwork, leather bench and a art hanging on the top of my bed. Amenities are of good quality, e.g. Loccitane. Breakfast is a local feast with invitation to the gaucho culture, cuisine with a contemporary twist. Freshly squeezed juices including local peach named butia, green juice, organic coffee and range free eggs are a few treats of Wood. Pastries, cakes, local yogurts and honey are icing on the cake. Every evening they prepare the bed and place a cotton towel at the foot of the bed. They also give two mini chocolate truffles too... Sleep quality and linen are superb. I ate a few times there. Capeletti soup was below average. Pasta was clustered and broth had no taste. Called manager to address. Same for the rice cake balls not so tasteful. Called them and provided constructive feedback. Drinks are very nice Some of the rooms need some maintenance (dented furniture, spots on the walls room 2008) . I called management a few times to replace worn and torn towels. Cleanliness of rooms could be better. After three calls the head of governance took care and assured every spot was clean and neat. ros Extremelly well trained staff ( kudos do Luciana, Say, Dhieny, André, Wendel, Adenilson ) Open Windows, contemporary furniture, cozy ambiance, Cons No rooftop bar. Restaurant food should be better. No management director present to address customer
Stayed in September 2021
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Reviewed: March 18, 2024
Nicholas
Brazil126 Reviews17 helpful votesWonderfulThere are no comments available for this review
Stayed in March 2024
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Reviewed: December 31, 2023
Renato
Brazil8 Reviews2 helpful votesExceptionalThere are no comments available for this review
Stayed in December 2023
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Reviewed: October 22, 2023
Isabelle
Brazil69 Reviews12 helpful votesWonderfulThere are no comments available for this review
Stayed in October 2023
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Reviewed: September 11, 2023
Paula
Brazil19 Reviews1 helpful voteExceptionalThere are no comments available for this review
Stayed in September 2023
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Reviewed: September 1, 2023
Juliana
Brazil7 ReviewsExceptionalThere are no comments available for this review
Stayed in August 2023
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Reviewed: August 3, 2023
Francinne
Brazil22 ReviewsExceptionalThere are no comments available for this review
Stayed in August 2023
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Reviewed: July 19, 2023
Rafael
Brazil2 ReviewsExceptionalThere are no comments available for this review
Stayed in June 2023
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Reviewed: July 13, 2023
Bernardo
Brazil1 reviewWonderfulThere are no comments available for this review
Stayed in June 2023
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Reviewed: July 10, 2023
Bruno
Brazil2 ReviewsExceptionalThere are no comments available for this review
Stayed in July 2023
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Reviewed: April 13, 2023
Barbara
Brazil20 Reviews1 helpful voteWonderfulThere are no comments available for this review
Stayed in April 2023
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Reviewed: March 4, 2023
Elzeario
United States of America381 Reviews2 helpful votesExceptionalThere are no comments available for this review
Stayed in February 2023
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Reviewed: February 1, 2023
Matheus
Brazil16 ReviewsExceptionalThere are no comments available for this review
Stayed in January 2023
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Reviewed: June 10, 2022
Camilo
Brazil7 Reviews1 helpful voteExceptionalThere are no comments available for this review
Stayed in June 2022
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