Very Limited parking and not so great soundproof since the beach bar music could be heard inside our apartment.

The hotel is located in front of The Black Sea Promenade, 15 mins walk from Queen’s Mary Castle. We opted for an apartment which had great seaview, A/C, minifridge.

Stayed in June 2024

Location is great. Seaside room is a must.

Stayed in May 2024

Spotless room, great location, nice view over the sea, in walking distance to the Balchic Castle.

Stayed in May 2024

Being nealy the seabed the noise is disturbing

The hotel is absolutely lovely. All the rooms have sea view, very cozy, so much light.

Stayed in May 2024

N/A

Very clean, and with a great position, on the seaside, and the apartment had a very nice sea view. Staff very nice.

Stayed in May 2024

The balcony on the 5th floor is small and didn’t have space for a chair. Also, the staff didn’t really clean the rooms during the stay, only changed towels.

The location was perfect and seeing the sea right out of the window was great.

Stayed in September 2023

The food at breakfast is a disaster.

The room is facing the sea, which is amazing. ALso, it is very clean, which is a must.

Stayed in July 2023

Parking is small and narrow Doors are with key, not card

Balcony view nice Clean

Stayed in September 2023

Limited options for breakfast

Excellent location, lovely staff and great sea view and parking. This is our 3rd time going and we ve had a great experience.

Stayed in September 2023

Decor a little tired and poorly finished in places.

Staff, View,Shower.

Stayed in September 2023

The parking lot is a whole mess, only a few parking places, some of our friends had to park in another place and they had to pay for it, totaly unormal for a 5 star hotel. The parking lot is half poved, so the rest of it ia very inconfortable to walk with a baby stroller. They do not have a lift from the main reception to the rooms, you have to carry you’re luggages on the stairs, not fun.

The apartment was ok, confortable beds, great view, near the beach

Stayed in September 2023

Clean, beach front

Stayed in August 2023

Great facilities, very spacious apartment and the best location (with an amazing view). The room looked exactly like the photos. Comfortable beds and efficient AC. Close to a small private beach and the castle (all in walking distance). Great restaurants nearby.

Stayed in August 2023

Exceptional, Great!

Stayed in July 2023

Last evening we stayed we did not have hot water, cause we accidentally pushed on a switch in the hallway that turned it off - the boiler. For 12 hours no one was able to give us this simple info - turn oh the water then wait 15 - 30 minutes. Some guy at the reception- the manager I guess was quite angry in the morning asking me why the hot water did not work. Quite absurd. A simple sign above the switch which looks like a light switch or instructions at check-in would have saved everybody the nuisance. Also cleaning could be better. There were spiderwebs in the hallway of the apartment, the cupboard was dirty as well as parts of the floors. Not dirty but not entirely clean.

Right in the heart of Balcik, great sea view, close to Makai beach. Mostly clean, elegant, helpful staff.

Stayed in August 2023

The stairs to get to the beach were a challenge when travelling with kids and grandparents. The sofa bed in the living room is a disaster, a wooden part broke when sitting on it and made a big scratch on my leg (very unpleasant start of the holidays, still we could upgrade -not for free- to a 2 bedroom apartment with very comfy beds). Parking was the biggest challenge, the one way street is super narrow, so beware.

Excellent location, close to a quiet beach, perfect for kids. The room was very clean, towels changed every day. Close to all shops and restaurants. Beds were super comfy, the linen was not changed not even once during our 7 nights stay. Breakfast is good, same things every day, but quite varied.

Stayed in August 2023

everything is very good, the only thing missing on the terrace is a place to dry wet towels after use 1.2 times and an iron for ironing after the suitcases, everything is crumpled

Stayed in August 2023

More attention to cleaning and sheets

In the centre of everything

Stayed in August 2023

N/A

Great location, staff and service! Job well done

Stayed in August 2023

I have nothing to say.

The location is perfect. Right on the beach, near all atractions and bars.

Stayed in August 2023

There is no parking

Stayed in August 2023

Everything, excepting the parking. Too small!

Stayed in August 2023

The elevator is only available from the 1st floor (thing not specified in the description), and I was with my elderly parents who are not so mobile. On the 1st floor where you take the elevator, there are no clear signs to take the right elevator (4 elevators) and we walked around the elevators for a while until we realized which is the right elevator.

Location 10+++. Breakfast 10+++. View 10+++.

Stayed in June 2023

Everything was wonderful! Special thanks to manager Ilian for his attention!

Stayed in July 2023