Clean, cosy, general very good.

Stayed in May 2024

The breakfast- needs improvement

Stayed in May 2024

The rooms are always boiling hot

The location and restaurant are lovely

Stayed in April 2024

good as is

excellent apartment

Stayed in May 2024

None

Central for its location

Stayed in May 2024

Nothing to say here.

We asked for a bigger room - it was arranged immediately. Great place, nice breakfast, clean SPA area. Great place in city center.

Stayed in May 2024

Everything.

Stayed in February 2024

I was looking forward to breakfast but the buffet was kind of a disappointment, even with a hangover. Some items were stale and not fresh, the poached eggs were like hockey pucks, the scrambled eggs were long gone and no one replenished anything. Looked like breakfast was prepared and then left to go. The staff everywhere in the hotel were somehow unenthusiastic and distracted, some also stared a lot… . Others were behaving and commenting out loud rather familiar and unbecoming for a 4* hotel personnel... Those were the only disappointments really, if they could improve (a lot) on those fronts, everything else was perfect.

Amazing location, at the heart of the city. It is a newly renovated hotel, so the room and everything was spotless, but it also has a lot of character. Exceptional views from the top floors, great experience overall. The room was very tidy and super clean, the A/C worked perfectly. Possibility for indoor (underground) secured parking, paid.

Stayed in May 2024

The room was a bit small but adequate. As with many hotels, a key card is necessary to go up the elevator. Make sure to ask for key cards for all guests! One card is NOT enough for two people because if one goes downstairs, the lights go off in the room or the other person can't go up the elevator! (The lights go off, as with most hotels in Bulgaria, because the room key goes in a slot to operate the A/C and lights.)

The breakfast was outstanding. The best we had in all of Bulgaria! The room was very comfortable. The shower had a door to separate from the rest of the bathroom (this is not to be underestimated in Bulgaria as many don't have this!). The location is great with walking to sites in Burgas very simple. The hotel was recently upgraded and is in great condition!

Stayed in April 2024

The TV system is too complicated! The rooms are very small and the ceilings are low. It is definitely substandard for the 4 star hotel. There is no roof top or panoramic view restaurant or a bar!

The Best location. You can walk everywhere from the hotel, and as it is the tallest building in the city it easy to find the way back! It sits on the cross of the two main walking streets.

Stayed in April 2024

The staff are nice, but probably I'm used to them being a bit more friendly - other than that everything was great.

The location is absolutely perfect! Breakfast was amazing - really loved it! We were on floor 11, so the view was perfect. The room was modern and the TV was smart, so we could watch whatever we wanted on YouTube.

Stayed in April 2024

Very good location. The room and bathroom is spacious and the bed is extremely comfortable. Fantastic breakfast I loved it so much.

Stayed in April 2024

During squeezing of water around the pool need to try avoid to do it close to the people in the pool!! Put more seat around the pool even the chears will be OK. Parking can be free of charge for expensive rooms or families !!

Mostly everything

Stayed in April 2024

Everything was good! 👌😅

Stayed in March 2024

Love the hotel and location. Facilities are great and staff so helpful

Stayed in January 2024

I liked everything very much. Stylish modern hotel. We lived on the 17th floor. The view is simply fabulous. Everything is clean. Wonderful pool and SPA.

Stayed in March 2024

I also commented on the quality of the food (especially cheese) served in the breakfast room during my previous visit. Please pay attention to the quality of the product. Cheese is the base of a good breakfast. Additionally, the products that were tried to be served in the hot corner (e.g. sausage, bacon) were cold. Although all hotel staff are very sympathetic, the breakfast room staff are very grumpy. Even though I called them "Good morning" in English and Bulgarian, for three days morning, they did not respond. Still ,I love you all :-) . Thank you.

Reception Staff were excellent. All the people at the reception were friendly and helpful. Also the cleanliness of the room was excellent. Thanks to all staff.

Stayed in March 2024

Don't really remember anything. Great choice for a business trip.

Central location. Good parking. Spotless room (I had a large one on the upper floor). We ate only in the hotel all the time with a couple of exceptions, but the restaurant is great breakfast and a la carte- all good. The SPA zone/pool is very good.

Stayed in January 2024

I didn't like that I had to pay extra for hotel parking

Overall all was great!

Stayed in March 2024

Rooms are a bit small just bed and toilet. Employees were a bit stiff not really talking english some was talking turkish a bit, so we managed. But we couldn’t find smiling faces and kind manners that we used to have.

Best place in town nearby walking area of Burgas close to restaurants.

Stayed in March 2024

Parking slot - 20 BGN is not very expensive, but on the street, around the hotel.... Booking of parking is impossible (we have been informed in advance, but for such a hotel it's very unusual...our observation).

Location - Great Personnel - Very friendly Comfort - Amazing! Very large bed and very comfortable Free WiFi - Great speed Nice view from the window High-speed and very quiet elevators Breakfast - a very big choice for different tastes Coffee machine in the room with very tasty coffee

Stayed in February 2024

In the bathroom there was a hanger that was loose. The breakfast is pretty basic. Not for a 4 stars hotel. Great selection of fruits though.

Very central, close to everything

Stayed in February 2024

The room itself was not what I expected. If my ft conversion is right, then the room is smaller than what I booked. The room number was 1002. The room itself was next to the wall of the hotel and had very strange dimensions. The shape was like a kid cutting with scissors and did not make a straight line.

The hotel itself and facilities

Stayed in February 2024

Extra payment for the parking

Spa

Stayed in February 2024