Ontvangersstraat 9, Bruges Historic Center, 8000 Bruges, Belgium
#21 of 101 hotels in Bruges
Guests' ChoiceBased on 268 hotel reviews
8.9Cleanliness
9.4
Comfort
9.3
Location
9.7
Facilities
9.0
Staff
9.4
Value for money
8.4
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 2, 2024
Eric
CanadaLoved everything about it!
Old in style but modern in facilities and approach
Stayed in June 2024
Reviewed: May 29, 2024
Larry
United States of AmericaGreat location. Room was very comfortable. Service was excellent
Stayed in May 2024
Reviewed: May 21, 2024
Leisa
United KingdomNothing
Loved everything. One of the best hotels I’ve stayed in!
Stayed in May 2024
Reviewed: May 21, 2024
Becky
United States of AmericaAbsolutely nothing. The grounds are gorgeous and the staff was AMAZING and so friendly and helpful!
We stayed across the courtyard at the Dukes Palace Residences. It was beautiful as well. I can’t compare the Palace rooms with what we had but ours was quaint. We were on the top floor and the room had dormers but it was very nice. Bathroom was gorgeous and the beds were comfortable. We were very happy with our choice in Brugge. 5*****
Stayed in May 2024
Reviewed: May 20, 2024
Robert
NetherlandsCannot think of anything.
The hotel is extremely nice and well taken care off. It is ideally located in the old center of Bruges and has a wonderful garden with terrace. The Residence is in a very quite street just around the corner from the main hotel building.
Stayed in May 2024
Reviewed: May 18, 2024
Martin
United States of AmericaDuke's Palace is truly a palace, I had a room in the Residence building and it was opulent. staff was exceptionally friendly. short walk to the town center and other locations. a few blocks from city centers so the hotel is quiet. it has beautiful grounds, a nice bar, and upscale Dining
Stayed in May 2024
Reviewed: May 13, 2024
Nicolas
LuxembourgNo ironing board.
Beautiful hotel, luxurious and comfortable. Very good cocktails!
Stayed in May 2024
Reviewed: May 12, 2024
Stephen
United States of AmericaThere was nothing to dislike!
Exceptional service from check-in to check-out. Beautiful setting and such attention to detail. Highly recommend for anyone who would like to feel pampered. Treat yourself!
Stayed in May 2024
Reviewed: April 24, 2024
Louise
United KingdomEverything was perfect!
The hotel itself is stunning and perfectly located, we stayed in the residences next door which was lovely as it felt really private. The staff in the hotel were so helpful whenever we needed recommendations or reservations to be made. The rooms in the residences are spacious, comfortable, very clean and tastefully decorated, we even got a free upgrade! We could not have asked for more and would recommend to others.
Stayed in April 2024
Reviewed: April 21, 2024
Sorrel
United KingdomOnly disappointed that we didn’t get a room in the main hotel (like we have before)
Great central location, beautiful building and very courteous staff
Stayed in April 2024
Reviewed: April 19, 2024
Manojkumar
IndiaA.Cup for coffee had lipstick marks - which is unacceptable for anyone. B. We told & double checked w reception that our breakfast box should not have meat. But they gave 2 meat & 1 cheese sandwich. Why this kind of mistake ? If it has to be top class then this must not happen.
Location is superb. Breakfast spread was good. Stay was comfortable.
Stayed in April 2024
Reviewed: April 5, 2024
Sam
United KingdomEverything one of the nicest places I've stayed
Stayed in April 2024
Reviewed: April 4, 2024
Steven
United KingdomWhat did we like? … we liked EVERYTHING!
Stayed in March 2024
Reviewed: March 30, 2024
Hill
United Kingdomnothing about the residence, sadly it was cold and rainy when we went.
the location was perfect to get to all the great places in the city and the staff were friendly and exceptionally helpful.
Stayed in March 2024
Reviewed: March 17, 2024
Mustafa
TurkeyGreat location, thematic rooms and fabulous staff!
Stayed in March 2024
Reviewed: March 16, 2024
Wayne
United KingdomThat we couldn't stay longer.
Best hotel in Brugge in our opinion. Breakfast is unbelievable.
Stayed in March 2024
Reviewed: February 23, 2024
Jodie
United KingdomRoom and location were excellent, great breakfast too
Stayed in December 2023
Reviewed: February 13, 2024
Louise
United KingdomBeautifully clean and very comfortable. Stunning building. Breakfast was very good with a lot of choice.
Stayed in February 2024
Reviewed: February 1, 2024
Joel
EgyptIt is difficult to stay in the residence because we had to go outside for breakfast. The first day we had to do this, it was pouring rain. I did not dress for walking outside because the night before we were told breakfast would be held in the same building. It was just unfortunate that couldn't have been communicated prior to us coming downstairs that morning in order to know how to dress for the weather.
You cannot beat the location of this hotel. It is in the heart of Bruge, especially if you are coming to visit during the Christmas holidays and want to walk to the markets. It is also very cute and comfortable. The main hotel is beautiful, and the hotel staff were very, very helpful.
Stayed in January 2024
Reviewed: January 11, 2024
Alasdairs
United KingdomNothing
Breakfast in main hotel was excellent as were all the other facilities
Stayed in December 2023
Reviewed: January 8, 2024
Nicholas
AustraliaHonestly can't complain about anything. Maybe the parking could be a bit cheaper? Didn't see any reception staff (even though there is a desk in the Residence), we had to walk to the main hotel for anything admin-related but it's not a problem at all, it's literally 30 seconds away. Would definitely stay there again
Fantastic location a few mins walk from the main square, but still tucked away down a quiet street. Rooms are VERY spacious so we were happy after staying in very small rooms in Berlin and Amsterdam prior to Bruges. Bathrooms and amenities were also fantastic, as were the staff - they were always willing to help
Stayed in January 2024
Reviewed: January 1, 2024
Rebecca
United KingdomBreakfast very expensive
Loved the location and decor
Stayed in December 2023
Reviewed: January 1, 2024
Lisa
United States of AmericaBreakfast was very expensive.
Elegant hotel in center of town.
Stayed in January 2024
Reviewed: December 19, 2023
Ergin
TurkeyEverything aside pillows are not that much comfortable Hotel slippers could be there for that quality of room and pricing
Staff is very helpful and kind, smiling all the time, Check-in and check-out process, Location is wonderful, easy to walk everywhere in 10 mins, easy to access with a taxi or uber car Room and around is very quiet, Everywhere in the hotel and residence is clean, Air condition works very well
Stayed in December 2023
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