167 Albert Street, Brisbane Central Business District, 4000 Brisbane, Australia
#18 of 145 hotels in Brisbane
Guests' ChoiceBased on 3309 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.7
Facilities
8.8
Staff
9.3
Value for money
8.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Sandra
AustraliaFabulous service, great location and beautiful historic room.
Stayed in May 2024
Reviewed: May 27, 2024
Tim
AustraliaI often stay at this hotel. For reasons unknown, it takes about a month to have the holding deposit ($100) redeemed to your account. When you ask them why, you are invariably told that the issue is with your bank. Your bank of course denies it. But it never happens with other venues. The issue is with this hotel.
Great location, 5 star room, 3 star price.
Stayed in May 2024
Reviewed: May 27, 2024
Terrie
AustraliaThere’s nothing we don’t like about this property. Would be amazing if it had a pool but nevermind!
Awesome location. Everything clean and old fashioned. Big room and cooking facilitators!
Stayed in May 2024
Reviewed: May 26, 2024
Monica
AustraliaVery little water pressure in the shower
Fantastic location
Stayed in May 2024
Reviewed: May 26, 2024
Brett
AustraliaNothing
Clean, comfortable, beautiful decor, great service and great location
Stayed in May 2024
Reviewed: May 26, 2024
Sean
AustraliaEverything! Always a great place to stay
Stayed in May 2024
Reviewed: May 26, 2024
Allan
New ZealandI thought the reception staff weren’t very welcoming or enthusiastic
Fantastic location. Nice old style hotel and very well appointed and clean
Stayed in April 2024
Reviewed: May 26, 2024
Nicola
AustraliaLocation is fabulous, very large suites, tasteful decor, old-world charm in the midst of a modern, vibrant city
Stayed in May 2024
Reviewed: May 25, 2024
Glenice
AustraliaThe absence of a hand towel in the bathroom annoying. Huge trolley dirty used towels left in the lift hallway for 36 hours. Spoils the ambience of historic surroundings. No handwash. One small soap to serve bathroom and hand basin and kitchen sink.
Spacious. Well equipped room. Speedy lifts. Location top notch.
Stayed in May 2024
Reviewed: May 25, 2024
Leisa
AustraliaTv in the lounge room didn’t work, could have been the remote batteries
Clean room, great location
Stayed in May 2024
Reviewed: May 25, 2024
Jesse
AustraliaShower pressure weak, lack of hot water
Comfortable bed, sound proofing, decor, service, car parking service
Stayed in May 2024
Reviewed: May 24, 2024
Sarah
AustraliaLighting in the room was dull. Needs to be brighter. TV stations free to air and nothing else. Needs cable.
Clean and comfortable. Decor a bit dated but everything there and working. Good facilities in the suite. Wonderful helpful staff. Fantastic location.
Stayed in May 2024
Reviewed: May 24, 2024
Annie
Australiadust on electric plugs behind bed and fire extinguishers. Shower not the best!
Lovely old rooms - staff excellent- comfy bed n great location
Stayed in May 2024
Reviewed: May 24, 2024
Julie-ann
AustraliaJust on arrival to the carpark, didn't know where to go once we got behind the green gate so had to call
We were given a superb room that was owned by people and given back to the hotel for rental. We have stayed here before and enjoyed it but this room was exceptional!!
Stayed in May 2024
Reviewed: May 24, 2024
Iain
AustraliaA bit dated but it is expected.
Enjoyed the stay.
Stayed in April 2024
Reviewed: May 23, 2024
Simon
AustraliaNothing at all!
Charming and well appointed. The hotel never disappoints.
Stayed in May 2024
Reviewed: May 23, 2024
Kamalacharan
IndiaThe toilet and the kitchenette are a bit dated, and may need an upgrade.
Spacious apartment with everything you would normally need on a family holiday. Fantastic location. Beautiful 110 year old building tastefully maintained.
Stayed in May 2024
Reviewed: May 22, 2024
Nerida
AustraliaHaving to leave!
The whole experience was wonderful. The location fantastic and the room size was incredible.
Stayed in May 2024
Reviewed: May 21, 2024
Kerry
AustraliaN/a
Convenient and safe
Stayed in May 2024
Reviewed: May 21, 2024
Raymond
SingaporeRoom thermostat is fixed with warnings not to adjust it, room was quite cold. Tv in living room very small, limited instructions how to use Foxtel and much of it not open. Tv in bedroom looks like an afterthought, cables draped across wall look awful.
Huge room, old but in very good condition. Fully equipped kitchen, large bedroom and a separate laundry.
Stayed in May 2024
Reviewed: May 21, 2024
Jefferson
AustraliaHot water was a bit hit and miss at times for showers
Location and space in the rooms.
Stayed in May 2024
Reviewed: May 21, 2024
Natasha
AustraliaSteps down into the apartment, didn't realise they had them as nothing in the room description other than all rooms accessible by lift, mum has bad knees so limited her access to the kitchen which was at the top of the steps - she would only do the steps on the way in and out. Couldn't get the VCR to work, neither could the staff.
Location is excellent, 10 meters from Queen Street mall. Staff friendly, although sometimes a bit of a wait while they parked cars - but generally not for long. The rooms are spacious and architecture wonderful. Showers hot. Car parking available, can take your car out as needed. Amazing double bank high car park - what a great use of space.
Stayed in May 2024
Reviewed: May 20, 2024
Ryan
AustraliaLiterally the only downside was the hot water in the shower wasn't very hot, otherwise no real problems.
Stayed for Magic Round 2024, location was fantastic for that, right on Queen Street. The rooms were fantastic, we had the Sub Penthouse, very roomy and the bathrooms were great
Stayed in May 2024
Reviewed: May 20, 2024
Fiona
Australianothing
Easy to find. Right in the CBD. Huge rooms, comfortable bed. Great to have a bath. Friendly staff at reception
Stayed in May 2024
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